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What must a user confirm to ensure that wireless issues are not due to hardware?

  1. Check the Wi-Fi signal strength

  2. Confirm hardware switches are positioned correctly

  3. Inspect the router for damage

  4. Ensure the device software is updated

The correct answer is: Confirm hardware switches are positioned correctly

To ensure that wireless issues are not due to hardware, confirming that hardware switches are positioned correctly is crucial. Many devices have physical switches or buttons to enable or disable the wireless functionality. If these switches are turned off or set incorrectly, the device will not be able to connect to a wireless network, leading to connectivity issues. Therefore, inspecting these switches is an important diagnostic step to rule out basic hardware malfunctions. While checking the Wi-Fi signal strength and inspecting the router for damage are important for identifying connectivity issues, they do not directly confirm the state of the device's own hardware. Ensuring the device software is updated is also important for overall functionality but focuses more on the software aspect rather than confirming hardware status. Thus, verifying the correct positioning of the hardware switches directly addresses potential hardware-related concerns.