TestOut LabSim A+ Certification Practice Exam

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Which action allows you to troubleshoot power-related issues on a laptop running Windows 7?

Checking for system updates
Reviewing device manager for drivers
Accessing power options and adjusting settings
Restarting the device

The correct answer is: Accessing power options and adjusting settings

Accessing power options and adjusting settings is a key action for troubleshooting power-related issues on a laptop running Windows 7. This option allows the user to examine and modify various power settings that could directly impact the laptop's performance and power management. For example, users can adjust the settings related to sleep and hibernation, which could resolve issues if the laptop is not waking up correctly or if it is shutting down unexpectedly. Additionally, the power options menu provides insights into battery usage and allows users to configure various profiles (e.g., power saver, balanced, high performance), which can have a significant effect on how the laptop uses power and thereby help in diagnosing the problem. This proactive approach is essential in identifying issues such as excessive power consumption, improper sleep settings, or other configurations that might affect the overall power management of the device. While checking for system updates, reviewing device manager for drivers, and restarting the device are all valid troubleshooting steps for different types of issues, they do not specifically target power-related concerns as effectively as reviewing and adjusting power options does.